Engineering AI of
the future,
one system at a time.

A decade of shipping
things that matter.

1. April 2026 — Present

   Member of Technical Staff

   Microsoft · Full Time · London, UK

   • Building AI capabilities for the Microsoft ecosystem as part of the Microsoft AI Labs squad (Super Intelligence team).
   • Envisioning and bringing new ideas to life — transforming cutting-edge models (text, image, audio, video) into usable, real-world experiences through model adaptation, productisation, and broad adoption.
   • Bringing Microsoft AI models to millions of people globally.
2. June 2025 — April 2026

   Product Engineer 3

   Intercom · Full Time · London, UK

   • As part of Intercom's AI Agent Team, helped build large-scale conversational AI infrastructure for chat, email, and voice automation — powering over 30,000 businesses worldwide.
   • Worked toward autonomous, context-aware agents that combine advanced LLMs with robust backend architecture to deliver reliable, human-like interactions.
   • Tech: Ruby on Rails, Golang, TypeScript, Ember, React, PlanetScale, AWS (Lambda, EC2, SQS, DynamoDB, ElasticSearch), Redis, Terraform, Datadog, Honeycomb, Sentry, Buildkite, Anthropic Claude, Cursor, Figma, RAG frameworks.
3. November 2023 — May 2025

   Senior AI Engineer

   respond.io · Full Time · Kuala Lumpur, Malaysia

   • Led the development of AI agent messaging infrastructure supporting 13 million daily conversations across multiple communication channels.
   • Focused on delivering low-latency, reliable, and scalable backend systems for enterprise-level customer support AI agents.
   • Built distributed infrastructure enabling AI agents to handle 13M+ daily messages with high availability.
   • Optimized conversation workflows by refactoring core modules and server configurations — reducing response time from 700 ms to 100 ms and boosting user satisfaction by 30%.
   • Enhanced push notification systems through batching and delivery optimization, cutting average delivery time from 10 s to 2 s.
   • Collaborated with a cross-functional team of 15 engineers across global deployments.
   • Tech: Node.js, Golang, TypeScript, RDS, DynamoDB, Redis, SQS, Lambdas, CloudFormation, CloudWatch, Docker, Buildkite.
4. August 2023 — November 2023

   Founder in Residence

   Antler · Residency · Singapore

   • Entrepreneurial Resident at Antler (Singapore) — co-founded and built a financial AI application from the ground up.
   • Focused on problem discovery, rapid prototyping, and validating product-market fit in a fast-paced startup environment.
5. July 2022 — November 2023

   Senior Software Engineer

   Nimblebot · Full Time · Remote

   • Nimblebot is a premier provider of design and development services for industry leaders and government organizations (PayPal, Coursera, MIT, GitHub, HBO, Saudi Tourism Authority, Al Futtaim).
   • Led the tech team as a product engineer; focused on creating products from a customer perspective.
   • Crafted scalable architectures and built robust systems for web and mobile applications.
   • Spearheaded the development of the Hyyp mobile application — a social impact network for web 3.0 users.

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