Mir Imad.

Hello đź‘‹

I'm Mir Imad - AI Product Engineer

building conversational AI

at Intercom in London, UK.

Tech Stack.

Ruby on Rails
Golang
TypeScript
React
AWS
Redis
Docker
LLMs & RAG
Terraform
Node.js
Microservices
PostgreSQL

Services.

About.

At Intercom, a $350M ARR company, I build conversational AI experiences for chat, email, and voice—enabling businesses to deploy autonomous AI agents that deliver human-like, context-aware support at scale. Previously, at Respond.io, a $20M ARR company, I led the development of AI agent infrastructure powering multi-channel conversational support, processing over 13 million daily messages across global businesses. Experienced in micro-services, AWS, and high-performance backend architectures, I'm passionate about creating intelligent, user-centric digital products that redefine how people interact with technology.

Contact.

LET'S WORK

TOGETHER

Made With ❤ by Mir Imad